Policies

Shipping & Delivery

Free shipping

Complimentary express shipping on all orders over $500. Below that, a flat rate is calculated at checkout based on destination — see the table below.

Flat rates by destination

Applied at checkout for orders under $500. All prices in USD.

Zone	Standard	Express	Free over
Domestic (UAE) UAE	$0 1–3 business days	$15 1–2 business days	$200
GCC Saudi Arabia, Qatar, Kuwait +2 more	$15 2–5 business days	$35 1–3 business days	$250
MENA Jordan, Lebanon, Egypt +8 more	$30 5–10 business days	$60 3–6 business days	$300
UK & Europe United Kingdom, Ireland, Germany +36 more	$30 7–14 business days	$60 3–5 business days	$300
Asia-Pacific Japan, Singapore, Hong Kong +11 more	$35 10–14 business days	$70 3–5 business days	$300
North America United States, Canada, Mexico	$30 5–10 business days	$60 3–5 business days	$300
Rest of World Everywhere else	$45 10–21 business days	$90 5–7 business days	$300

Domestic (UAE)

UAE

Standard: $0
1–3 business days
Express: $15
1–2 business days
Free shipping over: $200

GCC

Saudi Arabia, Qatar, Kuwait +2 more

Standard: $15
2–5 business days
Express: $35
1–3 business days
Free shipping over: $250

MENA

Jordan, Lebanon, Egypt +8 more

Standard: $30
5–10 business days
Express: $60
3–6 business days
Free shipping over: $300

UK & Europe

United Kingdom, Ireland, Germany +36 more

Standard: $30
7–14 business days
Express: $60
3–5 business days
Free shipping over: $300

Asia-Pacific

Japan, Singapore, Hong Kong +11 more

Standard: $35
10–14 business days
Express: $70
3–5 business days
Free shipping over: $300

North America

United States, Canada, Mexico

Standard: $30
5–10 business days
Express: $60
3–5 business days
Free shipping over: $300

Rest of World

Everywhere else

Standard: $45
10–21 business days
Express: $90
5–7 business days
Free shipping over: $300

Delivery times

UAE: 1–3 business days. GCC: 2–5 business days. MENA & Europe: 5–10 business days. North America: 5–10 business days. Asia-Pacific: 7–12 business days. Rest of world: 10–21 business days. Express options available at checkout.

Duties & taxes

Duties are prepaid for most destinations — what you see is what you pay. For destinations where prepayment isn't possible, the carrier may collect local taxes on delivery; we'll flag this clearly at checkout.

Tracking

A tracking number is emailed within 24 hours of dispatch. You can also track every order from your account.

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