Policies

Shipping & Delivery

Free shipping

Complimentary express shipping on all orders over $500. Below that, a flat rate is calculated at checkout based on destination — see the table below.

Flat rates by destination

Applied at checkout for orders under $500. All prices in USD.

Zone	Standard	Express	Free over
Domestic (UAE) UAE	$0 1–3 business days	$10 1–2 business days	$75
GCC Saudi Arabia, Qatar, Kuwait +2 more	$8 2–5 business days	$20 1–3 business days	$150
MENA Jordan, Lebanon, Egypt +8 more	$15 5–10 business days	$30 3–6 business days	$200
UK & Europe United Kingdom, Ireland, Germany +36 more	$15 7–14 business days	$35 3–5 business days	$150
Asia-Pacific Japan, Singapore, Hong Kong +11 more	$15 10–14 business days	$35 3–5 business days	$150
North America United States, Canada, Mexico	$18 5–10 business days	$40 3–5 business days	$150
Rest of World Everywhere else	$25 10–21 business days	$55 5–7 business days	$200

Domestic (UAE)

UAE

Standard: $0
1–3 business days
Express: $10
1–2 business days
Free shipping over: $75

GCC

Saudi Arabia, Qatar, Kuwait +2 more

Standard: $8
2–5 business days
Express: $20
1–3 business days
Free shipping over: $150

MENA

Jordan, Lebanon, Egypt +8 more

Standard: $15
5–10 business days
Express: $30
3–6 business days
Free shipping over: $200

UK & Europe

United Kingdom, Ireland, Germany +36 more

Standard: $15
7–14 business days
Express: $35
3–5 business days
Free shipping over: $150

Asia-Pacific

Japan, Singapore, Hong Kong +11 more

Standard: $15
10–14 business days
Express: $35
3–5 business days
Free shipping over: $150

North America

United States, Canada, Mexico

Standard: $18
5–10 business days
Express: $40
3–5 business days
Free shipping over: $150

Rest of World

Everywhere else

Standard: $25
10–21 business days
Express: $55
5–7 business days
Free shipping over: $200

Delivery times

UAE: 1–3 business days. GCC: 2–5 business days. MENA & Europe: 5–10 business days. North America: 5–10 business days. Asia-Pacific: 7–12 business days. Rest of world: 10–21 business days. Express options available at checkout.

Duties & taxes

Import duties, taxes and customs fees are set by your destination country and are the recipient's responsibility. They are not included in the order total and may be collected by the carrier on delivery.

Tracking

A tracking number is emailed within 24 hours of dispatch. You can also track every order from your account.

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